30-Tage-Glow-Garantie
Test your selected product for 30 days as a firm part of your daily routine. If no improvement in skin feel or appearance is visible, you can request a refund.
Your advantages:
- 30 days risk-free trial
- Full refund of the purchase price
- No return shipping required
- Simple & fast process
Application guidelines for a fair and comprehensible evaluation:
- The guarantee applies to your first order of a full-size product
- Use the product consistently for 30 days
- Do not use any other products of the same category during this time
- Valid only for individual products (no sets, bundles or tools)
How to request a refund:
- Contact us within 30 days of delivery via our contact form (Subject: „Glow Guarantee“)
- Share your feedback with us via a short form
- After review, we will refund the purchase amount (processing time: 3–5 working days)
Sustainability we deliberately avoid returns of opened products to prevent unnecessary transport and CO₂ emissions. You can keep the product after the testing phase.
Terms and Conditions
- Valid for first orders per household
- Maximum one full-size product per customer
- Only valid for purchases made through the official Cosmenia online shop: cosmenia.de
- 30 days of use required
- Completely filled out feedback form required
Note: Individual skin reactions may vary. Visible improvement depends, among other things, on skin type, application, and regularity.